RETURNS

14 Day return period deadline.

All Items have 14 calendar days only from the day of purchase. If 14 days have gone by since your purchase, unfortunately we can’t offer you the option exchange or any other process. 

Clothing and accessories

In order to be eligible for a return on an exchange on clothing, all tags must be attached in its original plastic packaging. Any item sent to our facility with stains (makeup, deodorant, etc.) or damage will not be accepted for a return, exchange or store credit and a re-shipping fee will be applied. 

Final Sell Items

All Items purchased with promotional code or discounts are final sell. All accessories are final sell. Selected promotions/sales sent via email or promoted via social media or displayed on website banners will if the promotion/sale is final sale. LOVE TO YOU BOUTIQUE reserves the right to modify or cancel any promotion/sale at any time without notice. Orders that exceed our returns and exchange time frame are also final sale. Any final sale item received for a return or exchange will not be honored and a re-shipping fee will be applied. A store credit with a 15% restocking fee may be honored. No exceptions. We are not responsible for return labels nor missing packages, after a return is made we can take  up to 5 business days to process the return after it is received thank you for your patience and understanding. 

If the request meets criteria for a return, we only offer store credit in the same value of the item purchased, we do not issue refunds, we do not cover shipping fees.

IN CASE OF RETURN PLEASE CONTACT US AT Lovetoyouboutique@gmail.com

We are not responsible for reshipping fees, if you're eligible for a return, please make your return to :  PO Box, 8901 New Haven, CT 06532 

Unfortunately, we cannot accept returns on sale items or gift cards.

We have a 14-day return policy, which means you have 14 days from the day of purchase to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at Lovetoyouboutique@gmail.com Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return questions at  Lovetoyouboutique@gmail.com

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item. For shipping labels, we are not responsible for the shipping label in case of returns.

Refunds
We are not doing any refunds at the moment we will apply store credit or exchange any items if the items do qualify for it.